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On Sunday, July 12th, 2015, between 5:15PM-7:15 PM Pacific Daylight Time (PDT), Merchant e-Solutions will be performing routine network maintenance in our Redwood City, CA data center. We do not anticipate any impact to payment gateway, virtual terminal, reporting, or certification system availability.
Whenever we upgrade our systems to improve reliability and network performance we make every effort to minimize impact to your business or your customers' experience. We hope that informing you of this planned maintenance will allow you to prepare accordingly. If you have any questions or experience any problems during the maintenance window, the MeS Customer Care team will be standing by to help, and can be reached at (888) 288-2692.
Thank you and we look forward to delivering a better network experience as a result of these improvements.